Air France Sucks (Deux)
So, my folks were supposed to fly back to India today through Air France, via Paris. But as it turns out, there was a five-day Air France strike, targeted particularly at the Charles de Gaulle & Orly airports in France.
Of course, we were blissfully unaware of this and when we checked the status online, we had a scare. Rather than inform the passengers that there was a strike, the website just said that their reservations were on a waiting list. The whole thing was so confusing that we finally gave up and just called them. You all know just how much I love talking to Air France.
This time, we decided to call Air France India in the hope of better service. Their Chennai counterparts said that their complete system was down and gave me a number in Delhi to call. I finally called Air France in Delhi, and a surprisingly friendly guy named Suresh helped us out.
Now, it turns out that they may fly out tomorrow, but nothing is certain yet.
And oh, this has cost Air France a rather pretty penny and so apparently, everyone is busy suing everyone else over the strike. The travel agents are suing Air France and in turn, Air France is suing the three unions that were responsible for the strike.
Nice.
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